Terms of service

Last Updated: December 01, 2025

Welcome to Veloura Derma. By accessing or using our website (velouraderma.com) and purchasing our products, you agree to be bound by the following Terms and Conditions ("Terms"). Please read them carefully before using our services.

1. Medical Disclaimer (Important)

Veloura Derma products are cosmetic and personal care formulations.

  • The content provided on this site including text, graphics, and images is for informational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment.
  • Our products are not intended to diagnose, treat, cure, or prevent any disease.
  • Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition or skin sensitivity.
  • Patch Test: We strongly recommend performing a patch test before using any new skincare product. If irritation occurs, discontinue use immediately.

2. Products and Pricing

  • Prices: Prices for our products are subject to change without notice.
  • Availability: Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
  • Colors/Images: We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.

3. Order Cancellation

  • Cancellation by User: You can request to cancel your order before it has been dispatched (usually within 12-24 hours). Once shipped, orders cannot be cancelled but can be returned under our Return Policy.
  • Cancellation by Veloura Derma: We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspicion of fraudulent activity. In such cases, a full refund will be processed immediately.

4. Contact Information

Questions about the Terms of Service should be sent to us at:

Veloura Derma
Email: velouraderma@gmail.com
Phone: +91 87991 69296
Address: Karnataka